Delivery Policy for Best4Pets.in
Shipping Locations
- We deliver aquarium fish and products across India.
Processing Time
- Orders are processed within 1-10 business days after receiving payment.
Shipping Methods
- Live fish and other aquatic pets are shipped via air cargo to ensure their safety and quick arrival.
- Products are packed in insulated boxes to maintain optimal temperature during transit.
Shipping Costs
- Calculated based on the weight of the shipment and the destination.
- Includes the cost of packaging materials for live animals.
Delivery Time
- Typically, deliveries take 3-7 business days, depending on the destination.
- Delays may occur during extreme weather conditions to protect the health of live animals. During such weather related delays we will not ship the livestock
Order Tracking
- Customers will receive a tracking number once the order is shipped.
Live Arrival Guarantee
- We guarantee live arrival for all aquatic pets. In case of dead on arrival (DOA), customers should contact us within 1 hour for a replacement or a coupon code for future orders.
Customer Responsibilities
- Ensure someone is available to receive the package upon delivery.
- Acclimate live animals according to the instructions provided.
Returns and Refunds
- No return are entertained
- For any issues, please contact our customer support for assistance.
For more details, please refer to our Refund / Dead on Arrival Policy.
Contact Information
- Email: best4pets.in@gmail.com
- Phone: 6362559640
By placing an order with Best4Pets, you agree to the terms outlined in this delivery policy.